How OneMinded collects, uses and retains personal data, the rights you hold under the GDPR, and how to exercise them.
At OneMinded, we value your privacy and are committed to protecting your personal data. In this privacy policy, we explain what data we collect, how we use it, and what rights you have regarding your data.
We process the following categories of personal data:
Identification data: Name, email address, phone number
Company data: Role, company name
Technical data: IP address, browser details, device information
Usage data: Page views, interactions on our website
Correspondence data: Emails, chat messages
We process your data for the following purposes:
Service delivery: To provide and optimize our IT solutions
Communication: For customer service and business correspondence
Marketing: To send personalized offers and newsletters
Website optimization: To analyze usage and improve performance
Legal obligations: To comply with legal requirements
We process personal data based on:
Performance of a contract: If you are a client
Legitimate interest: For improvements and analysis
Consent: For marketing purposes
Legal obligation: To comply with the law
OneMinded operates internationally and may transfer personal data to countries outside the European Economic Area (EEA), such as Indonesia. In such cases, we ensure appropriate safeguards are in place, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission, to guarantee the safety of your data.
We do not keep your data longer than necessary:
Client information: Up to 5 years after last contact
Marketing data: Until you unsubscribe
Legal obligations: According to statutory retention periods
We only share your data with:
IT service providers: For hosting and technical support
Trusted partners: For operational collaboration
Cloud providers: Such as AWS, Azure or Google Cloud, ensuring GDPR compliance
Government authorities: If legally required. We never sell your data to third parties.
We take appropriate technical and organizational measures to protect your data from loss or unauthorized access.
You have the right to:
You can ask us whether we process personal data about you. If we do, you can request a copy of that data, together with information on why we process it, who receives it and how long we keep it.
If personal data we hold about you is inaccurate, you can ask us to correct it without undue delay. You can also ask us to complete data that is incomplete.
You can ask us to delete your personal data, for example when we no longer need it or when you withdraw the consent we relied on. We may keep data that the law requires us to retain or that we need for legal claims.
You can ask us to restrict the processing of your personal data, for example while we check whether your data is accurate or whether your objection is justified. During that time we only store the data, unless you consent to other use or the law allows it.
Where we process your personal data on the basis of our legitimate interests, you can object to that processing on grounds relating to your particular situation. You can object to the use of your data for direct marketing at any time; we will then stop using it for that purpose.
You can ask for the personal data you have given us in a structured, commonly used and machine-readable format. This applies if we process that data by automated means based on your consent or a contract. Where technically feasible, you can have us send it directly to another organization.
You can contact us at dataprotection@oneminded.nl to exercise your rights.
Our website uses only the cookies described in our cookie policy. There is no Google Analytics on this site, no advertising pixel and no partner watching on our behalf. You can change your cookie preferences at any time via the cookie settings on this site or in your browser.
If you have complaints about how we handle your personal data, you can contact us via dataprotection@oneminded.nl. You also have the right to file a complaint with the Dutch Data Protection Authority or any other supervisory authority within the EU.
This privacy policy may be updated periodically. The most recent version is always available on our website.
High Tech Campus 5, 5656 AE Eindhoven
info@oneminded.nl
If you have any questions about this privacy policy, feel free to contact us.